Holidays

Le'Andra's Music Studio observes and is closed on the following holidays

New Year's Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Break - November 21st-November 24th (Wednesday-Saturday)
Christmas Break - December 17th-January 1st

 

 

Cancellations

 Please note that lessons can be cancelled up to 24 hours notice. If a lesson is not cancelled by the 24 hour period, it cannot be made up or refunded. Lessons cancelled due to illness or family emergency will be handled on a case-by-case basis.

For Students in Recurring Package Plans: Anyone on a recurring plan who cancels under 24 hours, or is a no-call/no-show, will be unable to make up that particular lesson, and the account will be deducted for that lesson. Lessons cancelled according to the 24 hour policy will be made up according to mutual availability of the teacher and student.

For Lesson-to-Lesson Students: Anyone booking lesson-to-lesson who cancels under 24 hours, or is a no-call/no-show, will be assessed a $20 cancellation fee for the instructor’s time. The cancellation fee must be paid in full in order to schedule another lesson.

Parental Observation

Parents of students are welcome to observe all or part of the lesson. Parents are also welcome to ask any questions in regards to lesson material, in order to aid their child’s practice at home.

Tardiness

It is very important to communicate if you will be tardy. If a student has not arrived within 10 minutes of their lesson, and communication has not been conveyed, the lesson will be marked as a no-show. No-show appointments will be subject to the cancellation policy listed. Otherwise, the student will be permitted to continue the lesson with the remaining time. No extra time will be given for tardiness.

Payment Methods and Options

The following payments are accepted:

Cash
Check (no postdated checks, please)
Credit/Debit Card
PayPal
Square Cash
Apple Pay
Google Wallet

Payments are either tendered before the lesson, or right after. If paying by check, please make check payable to Le’Andra’s Music Studio. Payments that aren’t made within 24 hours (without prior arrangements) will incur a 15% late fee, in addition to the balance due.

In order to keep the same guaranteed appointment time, you must purchase a package plan. Although appointments can be scheduled according to availability, if booking/paying lesson-by-lesson, a slot is not guaranteed to be exclusively yours. Package plan information is available here.